The health and safety of the community (including Melbourne Water employees and contractors) is priority.

To ensure we are protecting the community and Melbourne Water staff - and complying with the latest state health advice - our customer facing sites* (including Western Treatment Plant) remain closed to visitors until further notice.

We have been closely monitoring announcements by the Victorian Government on the changing of restrictions and continue to follow the directive to work from home.

The ongoing supply of our essential services – water, sewage, waterways and drainage is priority for our operational staff. As Western Treatment Plant is an operational site, we need to ensure Melbourne Water staff are available to undertake their daily critical work.

All of our teams (including operational functions) are working under segregation protocols and our workforce is predominantly working remotely. Core operational staff are still working on site and in the field while complying with safe distancing and additional hygiene measures.

Following the change to restrictions on 8 November 2020, we are working to determine when the Western Treatment Plant can reopen to birdwatchers. We’ll let you know as soon as circumstances change, but for now the site remains closed to visitors.

Unlike metropolitan and national parks, the site’s primary purpose is as a sewage treatment plant. It’s therefore crucial that the appropriate staff are on site and available to manage access and respond in the case of an emergency.

We expect a slow and incremental lift in restrictions by State and Federal governments, which will only continue if there is not a rise in cases. Your patience and support are appreciated as we seek to progress with re-opening our sites over the months ahead.

Details will be communicated as soon as circumstances change and we can allow people to access our birdwatching areas again.

Until we can have you visit us again, we hope you'll enjoy a recently filmed guided tour of the bird habitat at WTP, or explore the WTP through our virtual tour featuring 360-degree views, interesting facts and videos.

We thank you for your ongoing patience and we hope to be able to welcome you again soon.

If you have any questions or concerns please contact us via email [email protected] or telephone 131 722.


*These sites are our Head Office at 990 La Trobe Street, Docklands, our Eastern Treatment Plant, Western Treatment Plant, South East Regional Office, North East Regional Office, Brooklyn Pumping Station and our Edithvale Education Centre.

Published: 11 November 2020

A world class ecosystem in Melbourne's backyard

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The Western Treatment Plant (WTP) is a little known treasure within an hour's drive from the centre of Melbourne.

The site is known for its waste treatment plant facility that uses a number of lagoons and natural systems to treat Melbourne's sewage, but offers many more wonders and experiences for the community to explore.

Explore the Western Treatment Plant

Although the site is currently closed to visitors, you can still experience WTP from the safety and comfort of your home or classroom through guided and self guided virtual experiences.

Guided and self-guided virtual tours

Download our WTP augmented reality app or take our more in depth virtual tour of WTP to explore this fascinating site. Guided virtual excursions and webinars are also available for schools and universities.