We want you to have a great time when you visit the Western Treatment Plant but we also need to manage the key values of the site to help minimise any disruption to birds and their habitat. To do this well, we need to better understand how you are using the site and how satisfied you are.

Simply complete a short survey below, it shouldn't take more than five minutes of your time. Your feedback will help us plan and prioritise future improvements that will enhance your visitor experience.


Start the survey

1. Do you hold a birdwatching permit for the Western Treatment Plant? Required
2. How long have you been birdwatching at WTP? Required
3. How often do you go birdwatching at WTP? Required
4. How long do you stay on site when you visit? Required
5. When you go bird watching, do you go? Required
If you visit with a group, please specify the group size
6. What time of year do you usually visit WTP? Required
7. When do you usually visit WTP? Required
8. What time of day do you prefer to go birdwatching at WTP?
9. Which part of the site do you spend the most time in General Permit areas and Special Access Permit area Required

– Select your top 3 locations. Not sure? Download a map of the birdwatching areas from our website https://www.melbournewater.com.au/community-and-education/recreation/birdwatching/apply-birdwatching-permit

Paradise Road Toilets

11. Is there anything we could do to improve your experience while birdwatching? Required

(Select all that apply)

About you

We'd like to know a little bit about who's providing feedback, and would appreciate it if you could complete the following demographic questions.

What is your employment status:
What is your highest level of education achieved?