Every five years, Melbourne Water develops a plan for our services in water supply, sewerage, drainage and waterway management – known as our Price Submission.

We’re seeking your views on where to invest our resources and what prices we charge, so our Submission delivers outcomes that represent value to the community. By providing your input, you’ll help us balance affordability with preparing for challenges like climate change and population growth – ensuring Melbourne remains healthy, green and prosperous for generations to come.

Sign up for our survey

We've heard you have a strong interest in creeks, rivers and estuaries and the health of these environments.

We'll soon be launching a survey to ask you which of our waterways and drainage services we should prioritise, and what you'd be willing to pay for them. This is an important step in shaping our future service offering and follows on from your feedback about the importance of healthy rivers and creeks.

The survey runs from Monday 4 November to Monday 18 November. Provide your email address to be notified as soon as it opens – and go into the draw to win an iPad!

Learn more

Who we’re talking to

We're working with our direct customers in government and industry, as well as the broader community we collectively serve.

Local water retailers

  • Engagement Advisory Panel
  • Online survey
  • Water and Sewerage Customer Council

Direct Service Areas

  • Online survey
  • Waterways and Drainage Customer Council

What we’ve heard

View the key themes and outcomes emerging from our engagement activities as we develop our Price Submission.

Our services

Take a closer look at the services we deliver in partnership with key stakeholders and our community to support Melbourne's famous lifestyle.

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