Our commitment to you...
Nerina
Managing Director
"I will lead a culture where the community we serve is at the core of our decision-making processes."
Andrew
Manager, Operational Communications & Engagement
"I will continue to work with our customer to achieve great community outcomes and the successful delivery of our services."
John
Head of Waterway & Catchment Services, South East
“I will put in every effort understand our customers and the community to ensure we continue to provide valued services.”
Yvonne
Manager, Community Capacity Building
“I will spark the curiosity of the community about local waterways and enable them to be involved in their care through our citizen science programs.“
Kylie
Manager, One Water Performance & Risk
"I will listen to the community to come up with solutions and use customer enquiries as opportunities to educate and improve the service we deliver."
Tommie
Manager, Water Supply Network Operations
"I will engage with our water retailers and involve them in operational decision-making to ensure we continue to supply world class drinking water."
Ellie
Communications & Engagement Manager
“I will establish a two-way dialogue between the community and Melbourne Water, which in turn builds long-term, cohesive relationships.”
Simon
Senior Manager, Pricing & Regulation
"To ensure we build on our engagement processes to obtain valuable feedback from the community and customers to inform the Pricing Submission."
Melissa
Manager, Water Literacy
"I will offer new and diverse ways for our community to contribute to and influence project outcomes through our online engagement platform."
Tim
General Manager, Service Programs
"I will continue to collaborate genuinely with our key partners as we plan our flood services for the future - ensuring the best outcomes for all."
Greg
Head of Aboriginal Engagement & Community
"I will ensure we have the community front of mind in all aspects of our work and at all times in our service delivery."
Richard
Waterwatch Coordinator
"I will engage with different audiences and involve them in the management of our waterways."
Emily
Senior Manager, Sustainable & Resilience Futures
“I will engage with our dedicated and passionate community early and often to ensure community driven outcomes and better waterway and land services.”
Jesse
Manager, Maribyrnong
“I will help build the community’s confidence and trust in Melbourne Water through the provision of valued drainage and land services.”
Kim
Water Literacy Education Officer
"I will work to share memorable experiences about water and its importance to a wider and varied community."
